Privacy policy

Last updated: April 9, 2026

Olive + Alder Co. operates this website and store through Shopify. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or make a purchase.

Your privacy matters to us. We handle your information with care and only use what is necessary to provide a smooth and secure experience.

Information We Collect

When you interact with our store, we may collect:

• Name, email, phone number
• Billing and shipping address
• Payment details (processed securely through Shopify)
• Order history and purchase activity
• Device and browsing information (IP address, browser type, site activity)

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your order or inquiries
• Provide customer support
• Improve our website and customer experience
• Send emails or texts if you opt in to receive them
• Show relevant ads and marketing content

Cookies & Tracking

We use cookies and similar technologies to improve your experience and understand how our site is used.

This may include tools like:
• Shopify analytics
• Google Analytics
• Meta (Facebook/Instagram) Pixel

You can adjust cookie settings through your browser at any time.

SMS & Email Marketing

If you choose to opt in, you may receive emails or text messages from us.

• Message frequency may vary
• Standard message and data rates may apply
• You can unsubscribe at any time
• Reply STOP to opt out of SMS

Sharing Your Information

We only share your information when necessary to operate our business, including:

• Shopify (our platform provider)
• Payment processors
• Shipping and fulfillment partners
• Marketing and analytics tools

We do not sell your personal information.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request corrections or deletion
• Opt out of marketing communications

To make a request, contact us below.

Security

We take reasonable steps to protect your information, but no system is completely secure.

Children’s Privacy

Our website is not intended for children, and we do not knowingly collect data from individuals under 16.

Changes to This Policy

We may update this policy from time to time. Updates will be posted here.

Contact

If you have questions, reach out anytime:

Olive + Alder Co.
hello@oliveandalder.com